Last Updated: December 13th, 2024

• Gino Morena Enterprises LLC DBA GME Hair ("GME Hair", "we", "us", or "our") values the time of our clients and team.

• Canceling and Rescheduling

• Customers may cancel or reschedule without penalty by notifying us at least 24 HOURS before their scheduled appointment.

• To cancel or reschedule, please contact the shop directly or use the confirmation email/text sent to you.

• Missed Appointments/No Notice

• If a customer misses a scheduled appointment without contacting the shop to provide notice of canceling or rescheduling, they will be charged 100% of the price of the scheduled service which must be paid at the time of the next scheduled service.

• Provider Cancellation

• If, for any reason, we must cancel your scheduled appointment or reservation, we will notify you as soon as possible and will work with you to reschedule or you will receive a full refund.

• Refunds

• Any refunds will be processed in the same method as the original payment.

• Fee Waiver

• We reserve the right, at our discretion, to waive any fee or penalty assessed hereunder for any reason we deem sufficient and reasonable

• By using our website, you agree to the terms of this Cancelation Policy. If you have any questions or concerns, please contact us at info@ginomorena.com